I’ve officially joined the unfortunate club of MacBook owners facing update issues. I’m on a MacBook Pro M2 Pro and decided to update from macOS 15.3 (Sequoia) to 15.4 through my System Preferences, thinking it would be just another typical update. However, I was immediately hit with an endless restart loop, only to eventually see the message: “The version of macOS on the selected disk needs to be reinstalled. You can use macOS Recovery to reinstall macOS or select another startup disk.”
I quickly called Apple Support, hoping they had a solution. The technician guided me through entering Recovery Mode, running Disk Utility, and performing a First Aid check on all the drives listed. After a restart, I was back to square one—stuck in the same restart loop with the same message.
Apple advised attempting to reinstall macOS, but rather than updating from Sequoia to 15.4, it wanted to install macOS Sonoma. When I tried, the installation failed with the error: “This volume cannot be downgraded.”
At that point, the technician told me that the only option left was to wipe the system and do a clean install. But my heart sank. All my projects and important documents weren’t backed up, and there was no way I was about to delete everything.
My main priority shifted to recovering my files. After some searching, I found a way to access the files using another Mac. In the Recovery menu, under Utilities, there’s an option called Share Disk…. I connected both computers with a lightning-to-USB cable, started the file sharing process, and finally began backing up my files to an external 4TB SSD.
This experience has been yet another reminder to always back up your important documents before trusting system updates. Now, I’ll focus on reinstalling everything and taking proper backups going forward. The first step is getting my files safe, and then I’ll deal with the full system reinstall.