Hot spot connects but has no internet. This happened after the update to 18.4 How can this problem be solved?

Hot spot connects but has no internet. This happened after the update to 18.4 How can this problem be solved?

The Internet provider indicates that there are no restrictions


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Apr 5, 2025 11:36 AM

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22 replies

Apr 27, 2025 4:06 PM in response to iphone14user2025

Since you’re convinced it’s an Apple issue, you need to talk directly with Apple Support.


Please have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Apr 27, 2025 1:20 PM in response to Jeff Donald

Would it be private or not, MacBook cant see actual ip address of hotspot because it didn’t created by iPhone: in that cases MacBook create ipadress itself (thats why it shows no ip address firstly) then Mac created ip and it connects to hotspot but internet still don’t working so the reason cannot be in Mac settings it somewhere in iPhone settings (and also i tried other sim cards which worked on other cell phones)

Apr 27, 2025 1:46 PM in response to Jeff Donald

Would it be private or not, MacBook cant see actual ip address of hotspot because it didn’t created by iPhone: in that cases MacBook create ipadress itself (thats why it shows no ip address firstly) then Mac created ip (166.254.ххх.ххх you could saw on earlier screenshots is created by mac ip adress )and it connects to hotspot but internet still don’t working so the reason cannot be in Mac settings it somewhere in iPhone settings (and also i tried other sim cards which worked on other cell phones)

Apr 5, 2025 12:19 PM in response to alimPET

It appears we may be talking about different things. I took your question to be about the Hotspot on the iPhone. That hotspot is maintained by your cellular carrier and uses cellular data.

Your latest response talks about an internet provider, so am I correct in assuming that you are not referring to the iPhone hotspot, but a separate device? What other devices are you referring to when you say other devices do not have internet?

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Hot spot connects but has no internet. This happened after the update to 18.4 How can this problem be solved?

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