iphone 13 flashlight and back camera not working after software update.

My iPhone 13 back camera and flashlight have stopped working since I updated to IOS 18.4

What could be the issue here as it is now a huge inconvenience for me?

Is there anyway I can resolve it as numerous restarts and resets have not been able to fix this problem.




Posted on Apr 9, 2025 5:44 AM

Reply
1 reply

Apr 9, 2025 5:47 AM in response to iGWIRIKWITi

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages

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iphone 13 flashlight and back camera not working after software update.

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