How do I recover forgotten Apple ID and password for my MacBook Air?

My sister has MacBook Air 2019 and she forgot basswood and also she doesn’t use any more the email and phone numbers MacBook needs email address and password she don’t remember both of them so what is solution ?



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Posted on Apr 10, 2025 12:41 AM

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Posted on Apr 10, 2025 6:50 AM

Your sister will need to submit an unlock request to Apple which proves that she is the original owner of the MacBook Air and the MacBook was purchased from an authorized Apple dealer. The sales receipt will need to show your sister as the owner along with the date of the sale and the serial number of the MacBook Air.


start an Activation Lock support request.



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Question marked as Top-ranking reply

Apr 10, 2025 6:50 AM in response to Axned

Your sister will need to submit an unlock request to Apple which proves that she is the original owner of the MacBook Air and the MacBook was purchased from an authorized Apple dealer. The sales receipt will need to show your sister as the owner along with the date of the sale and the serial number of the MacBook Air.


start an Activation Lock support request.



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How do I recover forgotten Apple ID and password for my MacBook Air?

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