iPad not responding to touch

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

williamp67 wrote:

I have an iPad 10th Generation, 64 GB bought 12/24 and have it set to automatically update. In the middle of using the iPad, the iPad stopped responding to my touch. I cannot do anything with it and PLEASE do not tell me to power it down because I can't (as I said above it is not responding to my touch) I do not get an apple screen when I attempt to restart, I get a "Slide to power off" and I cannot slide that. Yes, the screen is clean, yes my hands are clean, I plugged it into the wall using original cord/power adapter for much longer than an hour and tried to restart and nothing that I've read so far is working. Any help would be greatly appreciated.

Follow ALL steps here If your iPad won't turn on or is frozen - Apple Support