I deleted an apple account over a year ago, but I still can't use the Email

The email in question is my regular Gmail account—I use it every day, and it’s fully functional. Over a year ago, I used it to create a new Apple ID. I later deleted that Apple ID and received an email stating that the account would be deleted in 7 days.


Now, a year later, when I try to use this email as my primary Apple ID on my iPhone, I get a message saying, “This email is being used by another Apple ID.” What can I do?


The reason I'm trying to change my Apple ID email is that my current one is linked to my old school. That account has been deactivated, so I want to switch to my regular, active Gmail instead.


I’m happy to provide any additional information or answer any questions you might have.

iPhone 7

Posted on Apr 12, 2025 5:25 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2025 2:02 PM

The How to delete your Apple Account - Apple Support document states the following:


"Can I use the primary email address for my deleted Apple Account to create a new Apple Account or with another existing Apple Account?"


"No, once your Apple Account is deleted, you can’t use the email address that you used with it to create a new Apple Account for as long as Apple retains the one-way hash of the email address. For third-party (non-Apple) domain accounts, the one-way hash is deleted after six years. For other accounts, this is retained according to Apple's retention policy, which is reviewed regularly. In addition, you can’t use that email address with another existing Apple Account except as a rescue email. Also, if your primary Apple Account email address is with a Custom Email Domain, it can never be reused to create an Apple Account after your Apple Account is deleted, even if the domain ownership changes...."


I recommend that you choose another trustworthy email account to use with your Apple Account.

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Question marked as Top-ranking reply

Apr 12, 2025 2:02 PM in response to tameem49

The How to delete your Apple Account - Apple Support document states the following:


"Can I use the primary email address for my deleted Apple Account to create a new Apple Account or with another existing Apple Account?"


"No, once your Apple Account is deleted, you can’t use the email address that you used with it to create a new Apple Account for as long as Apple retains the one-way hash of the email address. For third-party (non-Apple) domain accounts, the one-way hash is deleted after six years. For other accounts, this is retained according to Apple's retention policy, which is reviewed regularly. In addition, you can’t use that email address with another existing Apple Account except as a rescue email. Also, if your primary Apple Account email address is with a Custom Email Domain, it can never be reused to create an Apple Account after your Apple Account is deleted, even if the domain ownership changes...."


I recommend that you choose another trustworthy email account to use with your Apple Account.

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I deleted an apple account over a year ago, but I still can't use the Email

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