Hi:
My Apple TV 4th generation just started only showing first 10 movies from my Amazon Prime video purchase list. I tried restarted Apple TV, my router and even delete and re-install Amazon Prime Video. Nothing solve the issue.
Please advise. I noticed others reported same thing on the UK forum but here in USA same thing.
Thanks
iPhone SE, iOS 18
You’re not the only one experiencing this—many users, both in the US and UK, have reported that the Amazon Prime Video app on Apple TV (4th Gen) is only showing the first 10 movies from their purchase list. This appears to be a recent issue likely caused by a bug in a new version of the app.
One thing you can try is going to the “My Stuff” section, then into “Purchases” and “Movies.” Some users have found that scrolling slowly and pausing briefly can help more titles load in, but it’s inconsistent.
A reliable workaround is to use the search function. If you remember the title of a movie you purchased, you can search for it directly. It should still show up as “Purchased” or “Watch Now” without charging you again.
If you have other devices, like a smartphone, tablet, smart TV, or a computer, you can access all your purchases through the Prime Video app or website there. You can also use AirPlay from an iPhone or iPad to stream to your Apple TV.
It’s a good idea to report this issue to Amazon so they’re aware of how widespread it is. You can usually send feedback through the app under Settings, or you can contact them directly via their customer support site.
Lastly, make sure your app is up to date. Go into the App Store on your Apple TV, search for Amazon Prime Video, and check for updates manually. Or go into Settings and enable automatic updates for apps, if that’s not already turned on.
Hopefully Amazon releases a fix soon, since this seems to be affecting a lot of people. Let me know if you need help with any of these steps.
You’re not the only one experiencing this—many users, both in the US and UK, have reported that the Amazon Prime Video app on Apple TV (4th Gen) is only showing the first 10 movies from their purchase list. This appears to be a recent issue likely caused by a bug in a new version of the app.
One thing you can try is going to the “My Stuff” section, then into “Purchases” and “Movies.” Some users have found that scrolling slowly and pausing briefly can help more titles load in, but it’s inconsistent.
A reliable workaround is to use the search function. If you remember the title of a movie you purchased, you can search for it directly. It should still show up as “Purchased” or “Watch Now” without charging you again.
If you have other devices, like a smartphone, tablet, smart TV, or a computer, you can access all your purchases through the Prime Video app or website there. You can also use AirPlay from an iPhone or iPad to stream to your Apple TV.
It’s a good idea to report this issue to Amazon so they’re aware of how widespread it is. You can usually send feedback through the app under Settings, or you can contact them directly via their customer support site.
Lastly, make sure your app is up to date. Go into the App Store on your Apple TV, search for Amazon Prime Video, and check for updates manually. Or go into Settings and enable automatic updates for apps, if that’s not already turned on.
Hopefully Amazon releases a fix soon, since this seems to be affecting a lot of people. Let me know if you need help with any of these steps.
Contact Amazon for issues with their application, services or website.
Hi. I did contact Amazon and they said will be fixed in 24 hours. That was 2 days ago and still not fixed.
Seems trivial to roll back previous version of App and re-test and debug new version.
My suspicion..since Apple TV is a better User Interface and device does Mr Bezos and crew
trying a way to force people to buy a Firestick.
Weak way to compete if this is true.
Apple TV 4th Generation Not Showing Amazon Purchase
