Why is ‘General” under ’System Services’ using excessive cellular data?

I’m using iPhone 15ProMax at iOS 18.3.2 on Roaming, and System Service General eats up over 5GB of roaming data. Tried the support app, it’s just recommend update to 18.4

i have updated and the problem still persist.

Same problem with iOS 9 user decades ago, and here we are facing the same problem in 2025


at 18.3.2(Roaming) eats up half of my 10GB plan




At 18.4 eats up over 700MB over 1.1GB

what is this general system doing. It does not behave that way in my wife’s phone.



[Edited by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Apr 14, 2025 8:27 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2025 9:52 AM

The culprit in my case was iCloud Private Relay.


I had the same problem, to the point of going crazy. I tried many of the solutions described here and on Reddit. I disabled Apple Intelligence, removed dictionaries, disabled and then re-enabled iCloud. I reset the network settings, and even the whole settings, as Apple had suggested during a support call, but that never really solved the issue. Sometimes I was using up to 20GB a day.



In the end, I had to completely reset my iPhone, with the pain of reinstalling dozens of apps, wallet cards, and all settings. Actually you can avoid this. Ok, for two weeks everything went fine, but afterwards that’s when I finally found the culprit.


I turned on iCloud Private Relay after roughly two weeks following the complete reset. A few minutes after activating it, I noticed that the problem started again. And I realise that the problem actually started on my previous configuration shortly after having enabled it.


My recommendation is that it is better to use a standard VPN if you really care about keeping your browsing private. iCloud Private Relay is sometimes poorly configured, incompatible with certain networks, and it obviously indeed caused this excessive data consumption.

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Sep 6, 2025 11:47 AM in response to Adipedia

After hours of desperation and research, i THINK i’ve found the problem. Navigate to Settings > Apps > and check each and every app you don’t use and manually turn off “cellular data”. I’ve noticed “App store” automatic updates and cellular data were on although i have it off in “cellular data” and there are a TON of default apps we never use but are built-in and they ALL had cellular data ON. When I turned all of them off the “General” section disappeared from System services. I hope this was the problem!

Sep 9, 2025 6:55 PM in response to Adipedia

I had the same problem after upgrading fron Iphone 11 pro to 16 pro (Mint mobile + VPN, wife who is on same plan but still old phone doesn’t have this problem). After trying everything previously suggested on the internet short of resetting phone and not restoring from backup to no-avail, I found the thing that has fixed it for me: disable cellular data for the “App Store”. Previously even with “low-data-mode” and all “automatic” downloads disabled and the actual “cellular data” options under the app store settings turned off (app downloads = always ask), my data was being drained through “System Services, General”. Now it’s been 2 weeks and no sudden bursts of background data usage! Hope this works for others.

Why is ‘General” under ’System Services’ using excessive cellular data?

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