Home screen not responding on iPhone, but side button works
okay when i go to home screen and i touch the screen and doesn’t work but i have to touch the side button to turn it on
[Re-Titled by Moderator]
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
okay when i go to home screen and i touch the screen and doesn’t work but i have to touch the side button to turn it on
[Re-Titled by Moderator]
First off, what iPhone model do you have? Tap to Wake is only supported on iPhone's with Face ID, so iPhone X and later. If your iPhone's model is supported, go to Settings > Accessibility > Touch > Tap to Wake > Turn on.
If that doesn't work, I suggest a Forced Restart.
Force restart iPhone - Apple Support
If the entire touch screen isn't working, and you have tried a Forced Restart, there is likely something wrong with your iPhone's screen digitizer that needs to be replaced at an Apple Store Genius Bar or an Apple Authorized Service Provider.
First off, what iPhone model do you have? Tap to Wake is only supported on iPhone's with Face ID, so iPhone X and later. If your iPhone's model is supported, go to Settings > Accessibility > Touch > Tap to Wake > Turn on.
If that doesn't work, I suggest a Forced Restart.
Force restart iPhone - Apple Support
If the entire touch screen isn't working, and you have tried a Forced Restart, there is likely something wrong with your iPhone's screen digitizer that needs to be replaced at an Apple Store Genius Bar or an Apple Authorized Service Provider.
Home screen not responding on iPhone, but side button works