After updating to IOS 18, some photos and videos disappeared from the Photos app. Tell me what can be done to restore them. There are no files in “iCloud” or in “Recently Deleted”.
[Re-Titled by Moderator]
iPhone 11, iOS 16
You can see this:
If you're missing photos or videos in the Photos app - Apple Support
Basically the above says to look in Recently Deleted and in Hidden. Be sure to check your Library thoroughly-- the pictures may not be where you expect, as dates may have changed. You can use the search field with the date or location. And remember, you can sort the Library by date captured or by date added.
If you use iCloud Photos, you can look at Photos in iCloud.com. But they've probably already been deleted there, unless you're very fast.
If you don't use iCloud Photos, but you have Settings>Apple ID>iCloud Backup turned on, then you may be able to recover data from the last 30 days or so at iCloud.com, but you would need to look at the date of the backup to be sure it's from before you lost the images. You should look here:
View and manage iCloud device backups - Apple Support
This requires you to erase everything on your phone and replace it with the backup.
If you don't keep your own backups to an external drive, then there really isn't any place else to look.
You can see this:
If you're missing photos or videos in the Photos app - Apple Support
Basically the above says to look in Recently Deleted and in Hidden. Be sure to check your Library thoroughly-- the pictures may not be where you expect, as dates may have changed. You can use the search field with the date or location. And remember, you can sort the Library by date captured or by date added.
If you use iCloud Photos, you can look at Photos in iCloud.com. But they've probably already been deleted there, unless you're very fast.
If you don't use iCloud Photos, but you have Settings>Apple ID>iCloud Backup turned on, then you may be able to recover data from the last 30 days or so at iCloud.com, but you would need to look at the date of the backup to be sure it's from before you lost the images. You should look here:
View and manage iCloud device backups - Apple Support
This requires you to erase everything on your phone and replace it with the backup.
If you don't keep your own backups to an external drive, then there really isn't any place else to look.
How to recover missing photos and videos after updating to iOS 18?
