The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I was trying to update an app but a message telling me to sign in to the App Store pops up. I do not have this Apple Account signed in anywhere in Sign in and Security or in Media and Purchases or anywhere else in settings. It was signed into in the past but then removed. I can’t change the apple account. I can only enter the password which I do not know.
iPad Pro, iPadOS 17
Delete and redownload the application you're trying to update; that Apple Account is stored inside it.
(259976)
Delete and redownload the application you're trying to update; that Apple Account is stored inside it.
(259976)
Unable to sign in to App Store
