Why is the left side of my iPhone 11 screen not working?

as of last night the left side of my screen on my iphone 11 won’t work. i didnt drop it or get any water on it, it just stopped working. this is what it looks like when i try and draw on my screen- there’s that whole void of nothingness and it’s affecting the usability of my phone. would love some help.



[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Apr 19, 2025 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2025 5:29 AM

Try a forced restart of your iPhone. Follow the step by step instructions in the Apple Support article I linked to below.


Force restart iPhone - Apple Support


If a forced restart does not resolve the issue you will probably need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


3 replies
Question marked as Top-ranking reply

Apr 19, 2025 5:29 AM in response to emilybubs

Try a forced restart of your iPhone. Follow the step by step instructions in the Apple Support article I linked to below.


Force restart iPhone - Apple Support


If a forced restart does not resolve the issue you will probably need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is the left side of my iPhone 11 screen not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.