Unable to log in to Apple Account due to verification code being sent to old phone number

i think i’m locked out of my icloud forever. i had 2fa on my old account and it had only my icloud and old number on it, i got a new number and tried to log back into it they sent a code to the old number, i clicked “can’t use this number” and they sent something to icloud that i cant login to if the 2fa is on and i can’t use the number. instead of using other verification methods, they only gave me one, and i need that icloud back badly i have so much personal and important stuff on it. i used my mother number for the recovery and i dont know if they are ever going to review it, or still even let me in. Please help me guys this is stressful. (I need to get in touch with apple personally?, i still have proof of it being my icloud, AND i have the number i just can’t do anything with it.)



[Re-Titled by Moderator]

iPhone 12

Posted on Apr 20, 2025 6:18 PM

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Question marked as Top-ranking reply

Posted on Apr 20, 2025 6:42 PM

If you don't have any trusted devices or trusted phone numbers (see the "About trusted phone numbers and trusted devices" section of Two-factor authentication for Apple Account - Apple Support ), then see the following from Get a verification code and sign in with two-factor authentication - Apple Support


If you still can't sign in

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


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Question marked as Top-ranking reply

Apr 20, 2025 6:42 PM in response to Spank5

If you don't have any trusted devices or trusted phone numbers (see the "About trusted phone numbers and trusted devices" section of Two-factor authentication for Apple Account - Apple Support ), then see the following from Get a verification code and sign in with two-factor authentication - Apple Support


If you still can't sign in

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Apr 20, 2025 6:56 PM in response to FoxFifth

that’s the thing i know my password i just want to log into my apple id or icloud, but i cant the 2fa is the only thing thats blocking me from logging in, i dont have any trusted device or number on it except that one old number and the icloud, i tried the recovery link you sent though, ill reply back later if it comes up good if not i guess its just gone forever.

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Unable to log in to Apple Account due to verification code being sent to old phone number

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