The supplied I cloud account was unable to unlock this volume

“Hi, yeah I tried to reset it through the log in get all away through the steps , get a fire vault prompt , then a message saying the supplied I cloud account was unable to unlock this volume ?? What does that even mean”

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Getting Into your Mac:

“Volume” is the storage taken up by your account. So, it your going though Apple ID isn't working as expected, go here to find your next steps: If you Forgot your Mac Login Password - Apple Support

Best Link Provided: If you can’t Reset your Login Password - Apple Support

Resetting the Forgotten Mac Password:

A. Where to Reset it:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.

B. Use these Links:

• If you Forgot your Mac Login Password - Apple Support

• If you can't Reset your Mac Login Password - Apple Support

• Learn what to do if you can't Reset your Password - Apple Support