Cannot log in on my macbook pro retina 13 inch 2015

cannot login after i reset my login password on macbook pro 2015 with apple id where it says your filevault volume password has been reset. you may reboot and unlock the disk using your icluod password but when i try to log in with icloud password does not login.

MacBook Pro Retina

Posted on Jan 28, 2023 12:33 AM

Similar questions

can't login to macbook pro on Ventura Background, logged in to MacBook Pro and was having issues with Microsoft Teams so I rebooted in the hope that would help. But upon login, the password would not be accepted. At the Login screen - enter the correct password 3 times. -- It lets me the account is locked and to try again in x minutes. -- So I click the "If you forgot your password, you can... reset it using your Apple ID" -- Mac restarts to black screen titles Reset Password -- enter Apple ID and password -- enter verification code -- See message "Recovering FileVault key" -- See message "The supplied iCloud account was unable to unlock this volume." Reboot into Recovery mode -- Click user account -- Entered every possible permutation of the password without luck. Click Forgot all Passwords -- enter Apple ID and password -- See message "Authentication succeeded" -- Open terminal and enter "resetpassword" -- Opens a modal title Reset Password -- click "I forgot my password" -- enter Apple ID and password -- enter verification code -- See message "The supplied iCloud account was unable to unlock this volume." Reopen terminal and enter "resetpassword" -- click "My password doesn't work when logging in" -- "select a user you know password for" (there is only 1 user account) -- enter password -- see message "this user has been temporarily locked. try again later" From Recovery mode I clicked reinstalled Ventura, but need password to continue installation. I have logged into appleid.apple.com and the device is linked to this appleID. I have tryed every other AppleID my company use, all the others say "This Mac is linked to a different AppleID". Any other thoughts? It looks like the only option forwards is to wipe the drive and reinstall everything, a real pain but luckily now work is saved on this machine so just a matter of re-installing software.
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1 reply

TheLittles

Level 10

203,019 points

Jan 28, 2023 12:39 AM in response to rabindra210

rabindra210 Said:

"Cannot log in on my macbook pro retina 13 inch 2015: cannot login after i reset my login password on macbook pro 2015 with apple id where it says your filevault volume password has been reset. you may reboot and unlock the disk using your icluod password but when i try to log in with icloud password does not login."

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Troubleshooting a Locked Mac Account:

Set Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.

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Cannot log in on my macbook pro retina 13 inch 2015

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