Messages delivered but calls go straight to voicemail

How come my iMessage says delivered but when I call it goes straight to voicemail but it says the voicemail box is full. But when I call restricted rings and rings and rings and it allows me to leave a voicemail?

iPhone 14 Plus, iOS 18

Posted on Apr 23, 2025 2:00 AM

Reply
1 reply

Apr 23, 2025 4:58 AM in response to mdwilliams1984

When messages are delivered but calls go directly to voicemail, it usually means the recipient's phone is set to "Do Not Disturb" or they have call forwarding or blocking enabled. It could also indicate poor cellular reception, the phone being off, or a SIM card issue. 


  • Check for Do Not Disturb: See if the recipient's phone has Do Not Disturb activated.
  • Verify Call Forwarding: Ensure call forwarding is not enabled on the recipient's phone.
  • Check for Blocked Numbers: Review the recipient's blocked number list.
  • Try Calling at Different Times: If the problem is intermittent, try calling at different times to see if the issue persists.
  • Check Cellular Reception: Make sure the recipient is in an area with good cellular service.
  • Ensure Phone is On: Verify that the recipient's phone is turned on and not in Airplane mode.
  • Check SIM Card: Make sure the SIM card is properly inserted and functioning.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messages delivered but calls go straight to voicemail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.