Battery drain issue with AirPods Max USB-C on firmware 7E101

Hello,


I’d like to report an issue I’ve been experiencing with the battery of my AirPods Max USB-C.


Recently, I’ve noticed that the headphones are losing a significant amount of charge even when not in use and stored in their case. I’ve run numerous tests, tried different settings, turned off Bluetooth on all my devices (MacBook, iPad, and iPhone), disabled Find My for the headphones, and even placed them in another room away from all devices. Despite this, the results remain extremely unpredictable.


The headphones lose about 15–20% of battery overnight if both Bluetooth and Find My are enabled — even though they’re just sitting in the case. When I completely turn off Bluetooth on all devices and disable Find My, the battery remains stable and doesn’t drop at all. However, on another day, under exactly the same conditions, the battery starts to drain again. That’s what concerns me the most — the inconsistency and lack of any clear logic. No matter what settings I try, sooner or later the headphones begin to discharge rapidly again.


Moreover, under the same conditions, over the same amount of time, they lose a different amount of charge! It’s completely chaotic, without any consistency. They just seem to live their own life.


This behavior started after updating to firmware version 7E101. I never had this issue before. I’ve seen a few reports from other users describing similar symptoms, which leads me to believe the issue might be related to this firmware — even if it doesn’t affect everyone.


The headphones are genuine, the firmware updates correctly, and the case does reliably put them to sleep — I’ve confirmed that as well.


Unfortunately, I live in a country where Apple no longer offers official support, so I can’t visit a Genius Bar or submit a warranty request. I’m really hoping this issue can be investigated and potentially resolved in a future firmware update.


Thank you for your attention.


Best regards,

Artem

Posted on Apr 23, 2025 6:04 PM

Reply

Similar questions

14 replies

Apr 23, 2025 6:22 PM in response to Artemkaol

"Battery drain issue with AirPods Max USB-C on firmware 7E101 [...]This behavior started after updating to firmware version 7E101. I never had this issue before. I’ve seen a few reports from other users describing similar symptoms, which leads me to believe the issue might be related to this firmware — even if it doesn’t affect everyone.[...]"

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AirPods Bug After an Update:


Report this to Apple:

Do your Part: It is important that you provide feedback on this occurrence to Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all occurred after installing this update, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed from there as necessary

Apr 24, 2025 10:06 AM in response to TheLittles

I’ve tried resetting the headphones and unpairing them from all devices. I’ve tested with Find My enabled while turning off Bluetooth on all devices. I’ve also tested with Find My disabled while keeping Bluetooth on across all devices. Then again, with Find My off, I tried turning off Bluetooth everywhere. I even placed the headphones in a separate room and repeated all these combinations. I’ve spent a couple of weeks running these “experiments.”




The problem is that no matter what setup I try, the battery drains differently each time. Even when the headphones are just lying unused for several days, with every possible function disabled — the battery still drains inconsistently. I’m not looking for further instructions on what to try. I’m just trying to draw your attention to this issue, hoping it will be considered and eventually resolved as a bug.




This problem doesn’t only affect me, but it’s not widespread either. On various forums, I’ve found people experiencing the same thing, though it’s not a large number. For both me and them, the issue started after a firmware update. It’s unclear whether it began with version 7E101 or the one before it, but it definitely happened after the update that introduced Lossless support via wired listening.

Apr 23, 2025 6:23 PM in response to Artemkaol

"Battery drain issue with AirPods Max USB-C on firmware 7E101 [...]This behavior started after updating to firmware version 7E101. I never had this issue before. I’ve seen a few reports from other users describing similar symptoms, which leads me to believe the issue might be related to this firmware — even if it doesn’t affect everyone.[...]"

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Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Apr 24, 2025 5:00 PM in response to timothylance

"Your Feedback link gives 'The page you're looking for can't be found.'

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Interesting. Must be a bug in the HTML code. Feedback - AirPods - Apple


Typing https://www.apple.com/feedback/watch.html redirects to https://www.apple.com/feedback/watch/


but....

https://www.apple.com/feedback/airpods.html does not redirect to https://www.apple.com/feedback/airpods/

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Battery drain issue with AirPods Max USB-C on firmware 7E101

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