problem with adding custom email domain
Hi all,
I had a strange issue with adding a custom email to the iCloud+ feature.
I have two domains (considered them as xyz.net and xyz.com).
I had two Apple ID with these two domains (sina@xyz.net (main Apple ID) and sina@xyz.com )
when I tried to add the second one to the custom email domain, it told me that there is already an Apple ID with that email address. I deleted that Apple ID about two - three months ago.
Now I can add that email and domain to the custom email section in the iCloud+ feature section. But after I click on the confirmation email, I see this error always. I have tried many times since last week, but it always shows this.
Is there anybody on the Apple side who can help with this? I have tried contacting chat support a few times, but they did not understand the issue.
iMac 24″, macOS 15.3