What to do if my iPhone is locked as a demo unit?

How to unlock iPhone 13 DemoUnit if it doesn't light up



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Apr 24, 2025 10:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2025 11:25 AM

That iPhone can never be unlocked or used normally. It was never meant to be sold. Apple does not and will not sell demo units to the public. I'm not sure how you obtained it, but if you can, return it to whoever sold it to you for a full refund.


It will never be able to be used and is possibly stolen.

18 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What to do if my iPhone is locked as a demo unit?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.