How do I cancel a subscription with an error through Apple Support?

So basically i have canceled all my subscriptions, but one of them has an error canceling and if i have to wait until it ends its in 1 year, so can apple support cancel it for me?



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Apr 25, 2025 8:33 AM

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2 replies

Apr 25, 2025 9:53 AM in response to Gasana_basana

It's already cancelled as shown in your own screenshot.


Apple can terminate it, so you don't have to wait for it to expire though.


You will need to contact Apple Support directly to request termination.

click here ➜ contact Apple Support


Do note, it appears the subscription has already been attempted to be charged and failed, which means you currently owe the amount for the subscription. You will need to let the charge complete successfully before anything else can be done though. Once its completed and you have no pending charge, you can request a refund. Do note, refund will be sent to the payment method that was charged.


click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


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How do I cancel a subscription with an error through Apple Support?

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