Why was my Apple Account disabled for using a family member's card on the App Store and iTunes?

I used my brother’s CRDB card to pay for the Mange Kimambi app. Later, my brother noticed various transactions happening without his permission, and they were being carried out on my phone without his authorization, since I was using his card. I went to the relevant organization to request a refund for all the amounts that had been withdrawn and used for payments. Also, my phone can no longer update any apps or download new ones, among other issues. I kindly ask for your assistance.




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Posted on Apr 25, 2025 2:13 PM

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Posted on Apr 25, 2025 2:16 PM

The people on these boards are mostly other customers and can't resolve this issue. Click here and contact Apple Support.


Refund requests should be made with Apple unless someone outside your family was using your card. Sending one to a financial institution is why your account got disabled.


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Why was my Apple Account disabled for using a family member's card on the App Store and iTunes?

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