How can I bypass Security Lockout on iPhone 15 Pro Max without data loss?
Hello Apple Support,
I hope you are doing well.
I urgently need your assistance regarding an issue with an iPhone 15 Pro Max.
The device belongs to my sister, and it is connected to a different Apple ID than the one I am using to contact you now.
Here are the important details:
- The device is currently showing a Security Lockout message after multiple incorrect passcode attempts.
- The device is connected to Wi-Fi.
- Face ID is not working for unlocking.
- My sister recently changed her passcode about a week ago.
- We have access to her Apple ID and password linked to the device.
- We would like to recover access without erasing any data, if possible.
Is there any solution that would allow us to unlock the device and keep all the data intact?
We are ready to provide any proof of ownership if needed.
Thank you very much for your help and understanding.
Best regards,
[Your Name]
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