The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When using my iPhone 11, random shutdown occurs. This seems to have started after down loading ios 17.
[Re-Titled by Moderator]
iPhone 5, iOS 10
You say the battery is fine? If you are the original owner of the phone and you've never replaced the battery, it likely is past the time to have the battery replaced. Open Settings > Battery > Battery Health. Is it at 80% or less? If yes, the battery is not fine and it needs to be replaced.
Hello~ When you say “battery is fine” what is your actual battery health? Settings > Battery > Battery Health & Charging. What’s the % shown there?
~Katana-San~
If you are still on iOS 17 update to v18 which was released way back in the fall of 2024.
My older Xr works perfectly fine on v18.4.1 so yours should too if that’s what’s holding you back.
How to fix random shutdowns on iPhone 11 after iOS 17 update?
