Unable to set up Face ID on my refurbished iPhone 14
Just got a refurbished iPhone 14, so far everything is good except Face ID. Any solutions before I send it back?
[Re-Titled by Moderator]
iPhone 14, iOS 18
Just got a refurbished iPhone 14, so far everything is good except Face ID. Any solutions before I send it back?
[Re-Titled by Moderator]
iPhone 14, iOS 18
Hello!
Try the steps in this Support Article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Have a great day!
Who did you purchase the phone from? Do you know who refurbished it? If they didn't use an authentic Apple Screen on the phone, there's a good chance Face ID may never work on it. If nothing in the link H1290 provided helps, I'd return it for refund.
I would ONLY purchase a refurbished iPhone from Apple directly. When Apple refurbishes a phone, ONLY authentic parts are used and they come with a one year warranty, directly from Apple.
Here is a link to the Apple Refurbished Store --> Certified Refurbished Products - Apple
"Unable to set up Face ID on my refurbished iPhone 14: Just got a refurbished iPhone 14, so far everything is good except Face ID. Any solutions before I send it back?"
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Face ID not Working Good:
Please Emphasize your Thread:
How exactly is Face ID not working "good"? Does it not suit your needs, it is greyed-out, is the screen black?
Unable to set up Face ID on my refurbished iPhone 14