How can I fix audio issues on call with iPhone 12?

Why can I only hear callers if I activate my speaker (iPhone 12) even changing my default calling app.



[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Apr 26, 2025 8:37 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2025 8:57 PM

Hello again, 


As you seem to know already, this is/was an issue with some iPhone 12 models due to a failing component on the receiver module. Affected devices were manufactured between October 2020 and April 2021.


You can get service free of charge for this issue, for up to three years from the initial date of purchase. The reasoning behind this is, (and I’m just guessing,) if the component doesn’t fail in three years, then there’s nothing wrong with it, and if it fails in say, 8 years, it’s just doing what electronics tend to do, and not a manufacturing issue. 


👉 iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues - Apple Support


Take care!


2 replies
Question marked as Top-ranking reply

Apr 26, 2025 8:57 PM in response to Oppenheimer75

Hello again, 


As you seem to know already, this is/was an issue with some iPhone 12 models due to a failing component on the receiver module. Affected devices were manufactured between October 2020 and April 2021.


You can get service free of charge for this issue, for up to three years from the initial date of purchase. The reasoning behind this is, (and I’m just guessing,) if the component doesn’t fail in three years, then there’s nothing wrong with it, and if it fails in say, 8 years, it’s just doing what electronics tend to do, and not a manufacturing issue. 


👉 iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues - Apple Support


Take care!


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How can I fix audio issues on call with iPhone 12?

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