How do I fix black screen issue with iPhone 15 Pro camera?

My iPhone 15 Pro’s camera screen goes black, and the 1x zoom seems to be stretched too far out, making the image look blurred or distorted. How can I fix this issue?



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Posted on Apr 26, 2025 9:00 PM

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2 replies

Apr 26, 2025 10:06 PM in response to aimuldir

Hello~ Try a forced restart by clicking on below…


Force restart iPhone - Apple Support


Also check your battery health …Settings > Battery > Battery Health & Charging. What’s the % found there?


You may have a hardware issue that will need a check by Apple…


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


Post back if needed. Take care.


~Katana-San~


Apr 26, 2025 9:17 PM in response to aimuldir

"15 Pro’s camera screen goes black: My iPhone 15 Pro’s camera screen goes black, and the 1x zoom seems to be stretched too far out, making the image look blurred or distorted. How can I fix this issue?"

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Change the Aspect Ratio:

To change the aspect ratio, tap the lock at the top-right corner of the photo to unlock the aspect ratio.

Source: Crop, Rotate, Flip, or Straighten Photos and Videos on iPhone - Apple Support


Troubleshooting a Black iSight Camera:

A. First, Go Here: If the Camera or Flash on your iPhone, iPad, or iPod touch isn't Working - Apple Support


B. Uncover the Camera:

Is there anything covering the camera? If so, remove it.


C. Any Ungenuine Camera Message?:

Did you recently get the camera replaced? If so, contact the person(s) who performed the replacement, and have them place a genuine camera in there.See Here: About Genuine iPhone Cameras - Apple Support.  They should have known better.

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How do I fix black screen issue with iPhone 15 Pro camera?

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