Camera freezes after updating to iOS 26.0.1

I have a problem with the camera after updating to iOS 26.0.1 on my iPhone 12 Pro. There is a black screen, when zooming in more than 1.9x it freezes (in photo mode), when shooting video everything is fine, portrait mode does not work. In other apps everything seems fine. What could be the problem?

iPhone 12, iOS 18

Posted on Oct 11, 2025 4:01 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2025 4:11 AM

Have you tried a forced restart? If not, review the Apple support article I linked to below.


Force restart iPhone - Apple Support


If a forced restart doesn’t resolve the issue please reset all settings. Please follow this path,


iPhone > Settings > General > scroll down > Transfer or Reset iPhone > Reset > Reset All Settings


If it’s still not resolved open a support ticket with Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

1 reply
Question marked as Top-ranking reply

Oct 11, 2025 4:11 AM in response to danik_wss

Have you tried a forced restart? If not, review the Apple support article I linked to below.


Force restart iPhone - Apple Support


If a forced restart doesn’t resolve the issue please reset all settings. Please follow this path,


iPhone > Settings > General > scroll down > Transfer or Reset iPhone > Reset > Reset All Settings


If it’s still not resolved open a support ticket with Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

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Camera freezes after updating to iOS 26.0.1

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