can't connect ipad to itunes and apple devices can't connect to asus laptop

i cant connect my ipad to itunes, apple devices fail to install. how can i connect my ipad to my ASUS laptop windows 10 so i can install the latest update



[Edited by Moderator]

iPad, iPadOS 18

Posted on Apr 27, 2025 2:51 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2025 12:57 AM

If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.


If difficulties persist, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


Be aware that iTunes for Windows has been superseded by the Apple Devices App - the latter now being required for Windows 10/11:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If you don’t have access to a suitable working computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist with restoring your iPad:

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Apr 28, 2025 12:57 AM in response to Linda2308

If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.


If difficulties persist, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


Be aware that iTunes for Windows has been superseded by the Apple Devices App - the latter now being required for Windows 10/11:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If you don’t have access to a suitable working computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist with restoring your iPad:

Genius Bar Reservation and Apple Support Options - Apple


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can't connect ipad to itunes and apple devices can't connect to asus laptop

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