Unable to update macOS on my MacBook Air M1 2020 due to network issue error

Dear Sir, I need to Update my MacBook. when i try to update after few second show network issue. many time i trying. need to your support. thank you.


[Re-Titled By Moderator]

MacBook Air 13″

Posted on Apr 27, 2025 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2025 8:47 PM

"Unable to update macOS on my MacBook Air M1 2020 due to network issue error: Dear Sir, I need to Update my MacBook. when i try to update after few second show network issue. many time i trying. need to your support. thank you."

-------


Network Issues while Updating a Mac:

A. Turn Off ALL VPNs:

Are you connected to a VPN? If so, turn it off, and try this once more.


B. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


C. Update in Safe Mode:

Boot your Silicon Mac in Safe Mode. Then, perform the update. In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


D. Try a New Admin User:

For troubleshooting purposes, what happens when you create a new Administrator user, and log into it attempting an update? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac or the WiFi.


E. Use a Private LAN:

If you ar using a Public LAN here, then you might be taking up too many resources, or there may be too much network traffic for this to go through.

1 reply
Question marked as Top-ranking reply

Apr 27, 2025 8:47 PM in response to LikhonTajBijoy

"Unable to update macOS on my MacBook Air M1 2020 due to network issue error: Dear Sir, I need to Update my MacBook. when i try to update after few second show network issue. many time i trying. need to your support. thank you."

-------


Network Issues while Updating a Mac:

A. Turn Off ALL VPNs:

Are you connected to a VPN? If so, turn it off, and try this once more.


B. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


C. Update in Safe Mode:

Boot your Silicon Mac in Safe Mode. Then, perform the update. In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


D. Try a New Admin User:

For troubleshooting purposes, what happens when you create a new Administrator user, and log into it attempting an update? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac or the WiFi.


E. Use a Private LAN:

If you ar using a Public LAN here, then you might be taking up too many resources, or there may be too much network traffic for this to go through.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to update macOS on my MacBook Air M1 2020 due to network issue error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.