my Powerbeats won’t turn on. I’ve tried charging them and the red light won’t even turn on . I’ve also held de power button and volume down button for 10 seconds but they’re still not turning on
[Re-Titled by Moderator]
One thing to keep in mind with rechargeable Lithium batteries is that if they are left uncharged for extended period of time, as I mentioned, they tend to lose their ability to be charged again, or at least, not fully charged.
Two months may not be an issue, unless they were completed discharged. Since you have already tried resetting them and you are still not seeing any sign that they are charging could indicate that their batteries may now be defective. Apple does offer a service to replace these batteries for you and I don't think it required that you purchased them directly from Apple.
Ref: Beats Repair & Service - Apple Support
One thing to keep in mind with rechargeable Lithium batteries is that if they are left uncharged for extended period of time, as I mentioned, they tend to lose their ability to be charged again, or at least, not fully charged.
Two months may not be an issue, unless they were completed discharged. Since you have already tried resetting them and you are still not seeing any sign that they are charging could indicate that their batteries may now be defective. Apple does offer a service to replace these batteries for you and I don't think it required that you purchased them directly from Apple.
Ref: Beats Repair & Service - Apple Support
There are a number of Beats PowerBeats earpods models.
Thanks for answering!
I’ve got the Powerbeats high performance ( the ones with a strap that goes behind the head)
I got them from a third party seller two years ago .
There was no issue with them. I did stop using them for about two months and now that I charged them again, they just didn’t turn on
How to resolve Powerbeats power issue?
