iPhone turns off when tapped on top after being dropped on a stone

my i phone was fell down on the stone after then it gets turn of if it is hit on the top even by finger ,



[Re-Titled by Moderator]

Posted on Apr 30, 2025 2:46 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2025 5:21 AM

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

2 replies
Question marked as Top-ranking reply

Apr 30, 2025 5:21 AM in response to yuviktm

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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iPhone turns off when tapped on top after being dropped on a stone

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