iOS 18.4.1 Wi-Fi keeps disconnecting on iPhone 13 Pro Max, but works fine on iPad and iPad Pro

I updated the 18.4.1 on my iPhone 13Pro Max and the wifi function seems keeping disconnected automatically itself. I tried to reset the network session on my phone and restart my router. It still cannot make it work, whereas my IPad and Ipad Pro are well-connected with the wifi without disconnection.



[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on May 2, 2025 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2025 1:10 AM

Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support



Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.


  • When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
  • To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
  • To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
  • Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

If the above fails...



Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.


  1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
  2. You can return settings to their defaults without erasing your content.
  3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.



Make sure you have the latest updates installed.

  1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
  2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



If nothing above works probably it could be your iPhone may have a WiFi radio or antenna problem. In that case, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support and get the hardware tested and if needed repaired/replaced.


Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support 

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar. Manage Reservations - My Reservations - Apple



2 replies
Question marked as Top-ranking reply

May 3, 2025 1:10 AM in response to Kinohs

Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support



Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.


  • When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
  • To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
  • To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
  • Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

If the above fails...



Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.


  1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
  2. You can return settings to their defaults without erasing your content.
  3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.



Make sure you have the latest updates installed.

  1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
  2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



If nothing above works probably it could be your iPhone may have a WiFi radio or antenna problem. In that case, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support and get the hardware tested and if needed repaired/replaced.


Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support 

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar. Manage Reservations - My Reservations - Apple



May 3, 2025 1:10 AM in response to Kinohs

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 18.4.1 Wi-Fi keeps disconnecting on iPhone 13 Pro Max, but works fine on iPad and iPad Pro

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