Why hasn't my Duolingo subscription refund been processed after 30 days?

In march 28, I got charged 100 dollars for a Duolingo subscription that I didn’t want like they charged me without my consent, so I applied for the refund and got accepted in march 29, they said that in 30 days they were gonna refund the money, now it’s may 2, and I haven’t received a penny, (I’ve already contacted my financial institution and they have no information) can someone help me pls :(



[Re-Titled by Moderator]

Posted on May 2, 2025 8:24 PM

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Question marked as Top-ranking reply

Posted on May 2, 2025 8:30 PM

Contact Apple directly here:

Contact Apple Support - Apple Support


While the support article does say it could take up to 30 days to return funds to a card, I have never seen where Apple said that in the email when a refund has been accepted . Most people report that the refund happens in 10 business days. You can check the status here:

Check the status of a refund for apps or content that you bought from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

May 2, 2025 8:30 PM in response to Alberto_arroieaux

Contact Apple directly here:

Contact Apple Support - Apple Support


While the support article does say it could take up to 30 days to return funds to a card, I have never seen where Apple said that in the email when a refund has been accepted . Most people report that the refund happens in 10 business days. You can check the status here:

Check the status of a refund for apps or content that you bought from Apple - Apple Support


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Why hasn't my Duolingo subscription refund been processed after 30 days?

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