Device was fine watching Youtube videos. Played two games on Roblox before the screen started intermittently going half white (when touched with both index fingers), and now permanently white.
Have erased iPad via settings menu, and screen issue still persists.
Is this going to be warranty concern or anything else I can try?
If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If the problem persists after performing the restart, your iPad may have a hardware fault. In such circumstances, you would be well advised to seek assistance directly from Apple Support - and request a remote diagnostic test of your iPad. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
Alternatively you might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad - and you can explore your available repair options:
If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If the problem persists after performing the restart, your iPad may have a hardware fault. In such circumstances, you would be well advised to seek assistance directly from Apple Support - and request a remote diagnostic test of your iPad. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
Alternatively you might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad - and you can explore your available repair options:
Returned iPad to Apple and after diagnostics the device was replaced under manufacturer warranty.
No information was provided about fault.
Replacement under warranty is a good result!
Half screen solid white on iPad Pro 11 (M4 2024)
