MacBook Pro M4 can't connect to external monitor via USB-C to DisplayPort

I’m using a MacBook Pro (2025, ARM-based M4 chip) and trying to connect it to a Samsung Odyssey G9 monitor using a USB-C to DisplayPort cable. The cable supports DisplayPort over USB-C (DP Alt Mode). This exact setup works with a MacBook Pro with an M1 Max chip, but with the M4 model, the monitor doesn’t receive any signal.


Any ideas appreciated.


regards



[Re-Titled by Moderator]

MacBook Pro 16″, macOS 15.4

Posted on May 4, 2025 4:45 AM

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May 4, 2025 3:34 PM in response to parmezan

that display appears to be a 5K display with the Botton half missing. it supports 10 bits/color HDR


interfaces include

one HDMI 2.0

as many as two DisplayPort 1.4


The display-maker's choice of HDMI 2.0 is unfortunate, as it appears to limit a standard 5K display to no more than 30 hz on a single DIRECT HDMI cable.


Display port 1.4 inherently supports higher resolutions.

When using adapter from a USB-C port, 30 Hz on a single cable.

When using a ThunderBolt port on a genuine Thunderbolt adapter (not just ThunderBolt-compatible), 50 Hz on a single cable.


When using TWO cables (one to drive each of Left/Right of display) MUCH higher resolutions are available, but I don't have access to standard tables that show just how high the refresh rate could go.


With two cables, the display puts the two halves back together with its Picture-By-Picture feature in the display, and Mac users report it works well with no compromises.


On later Macs, if ERROR-FREE operation is not possible, the Mac refuses to connect (at that resolution). This forces the user to reduce colors by disabling HDR and/or reduce the resolution until a picture is obtained.


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MacBook Pro M4 can't connect to external monitor via USB-C to DisplayPort

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