Email saying my iCloud account will be closed if I do not pay

Text in email


We have blocked your account! On .2025-05-06., your pictures and videos will be deleted. Do something!. .#nwg2byu7vh "

iCloud ®Failed to attempt payment when renewing your

Cloud storage subscription

0 GB48.9GB /50 GB


We failed to renew your iCloud storage

Your photos and videos will be deleted!!


Your payment method has expired: Update

your payment information!

If you don't have enough iCloud space, you can upgrade storage plan




FULL

Details of the order:Subscription ID :7708653 Product:iCloud space Expiration date:06 May 2025

Without icloud space, you may not be able to store all your data and files in iCloud Sync Service provided by Apple which allows users to store their data, such as photos, videos, documents and more on Apple servers and you can access them from any user device

Update my payment



[Edited by Moderator]


iPhone 15 Plus, iOS 18

Posted on May 7, 2025 5:34 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2025 6:09 AM

  1. That message never mentioned you by name.
  2. Subscriptions are automatic. That message clearly doesn’t know your credit card number and is desperately trying to convince you to provide it to them.
  3. Never click an unsolicited link. This directs you to a scammer who is (most likely) working in an organized scam call center in another country.


That’s all the evidence you need to block, report and delete the message.


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.


Good luck! 👋🏼😉

Similar questions

2 replies
Question marked as Top-ranking reply

May 7, 2025 6:09 AM in response to Sheenefoggy

  1. That message never mentioned you by name.
  2. Subscriptions are automatic. That message clearly doesn’t know your credit card number and is desperately trying to convince you to provide it to them.
  3. Never click an unsolicited link. This directs you to a scammer who is (most likely) working in an organized scam call center in another country.


That’s all the evidence you need to block, report and delete the message.


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.


Good luck! 👋🏼😉

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Email saying my iCloud account will be closed if I do not pay

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