Turn Off Passcode option greyed out on my iPad

I've had this problem before, but when I went to search for a solution couldn't find one. And I figured it out on my own. It is this: Tap Reset Face ID - this button transforms to Set Up Face ID, and Turn Passcode Off turns blue again.


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iPad mini 6, iPadOS 18

Posted on May 7, 2025 8:03 AM

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2 replies

May 7, 2025 8:43 AM in response to r4lf

r4lf wrote:

This might be due to a Managed Profile on your iPhone. If it is an Employer issued device, they may also impose a requirement to specify a Passcode, in which case you can't turn off the Passcode option.

Just wanted to add to your great response, same thing if there is a corporate exchange account installed on the device.

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Turn Off Passcode option greyed out on my iPad

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