How do I resolve "This Apple Account can't be used to make purchases"?
I am experiencing an issue with a corporate-owned iPad that is enrolled in our Apple Business Manager (ABM) account and managed by Intune. Despite following several troubleshooting steps, I continue to receive the error message: "This Apple account can't be used to make purchases."
Steps Taken:
- Wiped the device and re-enrolled it, but the error message persists.
- Verified that the VPP app licenses are not maxed out, yet the error still appears.
- Confirmed that the Managed Apple ID is OK and Federated.
- Ensured that the App Store is blocked in the Configuration Profile.
- Disabled the App Store within the iPad settings under Content & Privacy Restrictions.
- Checked that the VPP Token is valid and up-to-date.
Despite these efforts, the issue remains unresolved. I would appreciate your assistance in resolving this matter.
Is there a way to stop that pop up from coming up?
Thank you,
JRL4488
[Re-Titled by Moderator]
iPad, iPadOS 18