Problems with SanDisk ArmorLock external drive

My external drive is directly connected to my MacBook but at the moment doesn't seem to be performing backups. When I looked for information using the Disk Utilities menu, ArmorLock is shown, along with Time Machine; information with the ArmorLock icon says the last backup was about a month ago and that the next one will occur when the disk is connected—which it already is. How can I solve this issue ('m also planning to try support for ArmorLock)?

MacBook Pro 13″, macOS 15.4

Posted on May 8, 2025 3:54 PM

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Posted on May 8, 2025 4:27 PM

Given this is hardware-encrypted third-party storage, that’s pretty much all SanDisk.


Look for SanDisk app updates, and (if applicable) any SanDisk ArmorLock firmware updates, then contact SanDisk.


https://support-en.sandisk.com/app/products/product-detailweb/p/2170


This assuming the NVMe or case here hasn’t simply failed.

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Problems with SanDisk ArmorLock external drive

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