User profile for user: noah_dixon33
noah_dixon33 Author
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How do I fix Bluetooth connection issues with AirPods and Apple Watch on iPhone?

randomly my airpods disconnected and i tried to reconnect them but it said "connection unsuccessful." I originally thought it was something with my airpods but i realized my apple watch also disconnected in the same way. so ive tried to do all of the troubleshooting things for bluetooth and some of them either didnt work or made them work momentarily but they would cut off again after about 30 seconds. ive reset my network and factory reset my airpods to see if it would work but it hasnt. is going to a repair shop my only option?



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iPhone 15, iOS 18

Posted on May 10, 2025 5:06 PM

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User profile for user: LD150
LD150
User level: Level 10
104,610 points

Posted on May 11, 2025 1:38 AM

before it is repaired, if it is, you would have to back it up and reset to factory (erase)

I recommend you backup, erase the phone, and set up the phone as new, ie do not restore the backup, then test out the connections. If it works then some software is killing the bluetooth (security software is typical culprit)


Depending on the results either keep it that way and manually restore apps, or erase again and restore the backup, or erase again and send it for repair. Make this decision before the daily backup cycle starts again.


it is much easier if you have already used iCloud for everything


Back up iPhone – Apple Support (UK)


Erase iPhone – Apple Support (UK)


Set up your iPhone or iPad – Apple Support (UK)


 


 

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Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
104,610 points

May 11, 2025 1:38 AM in response to noah_dixon33

before it is repaired, if it is, you would have to back it up and reset to factory (erase)

I recommend you backup, erase the phone, and set up the phone as new, ie do not restore the backup, then test out the connections. If it works then some software is killing the bluetooth (security software is typical culprit)


Depending on the results either keep it that way and manually restore apps, or erase again and restore the backup, or erase again and send it for repair. Make this decision before the daily backup cycle starts again.


it is much easier if you have already used iCloud for everything


Back up iPhone – Apple Support (UK)


Erase iPhone – Apple Support (UK)


Set up your iPhone or iPad – Apple Support (UK)


 


 

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How do I fix Bluetooth connection issues with AirPods and Apple Watch on iPhone?

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