How do I resolve the persistent 'Software Update' popup after updating to iOS 18.5 on iPhone 15 Pro Max?

Question

Level 1

4 points

How do I resolve the persistent 'Software Update' popup after updating to iOS 18.5 on iPhone 15 Pro Max?

Updated my iPhone 15 ProMax to IOS 18.5 from whatever the most recent publicly available version was. Immediately upon completion, the popup that states: SOFTWARE UPDATE Your iPhone has been updated to iOS 18.5 showed up and like a bad relative, won't go away...when I press OK the OK bar blinks but that's all it does. Can't hard reboot the iPhone, plugged it into this MacBook Pro after Sequoia 15.5 completed updating but iPhone doesn't show in Finder or in Music. Now what?

[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on May 12, 2025 4:15 PM

Reply

Answer 1

Top-ranking reply

Sarge7 Author

Level 1

4 points

May 12, 2025 5:07 PM in response to Sarge7

Contacted Support here's the process to reboot when your screen is unresponsive: (in quick succession) press volume up, release then press volume down, release then press & hold the right side button until you see the Apple.

iPhone rebooted and all is well

Reply

How do I resolve the persistent 'Software Update' popup after updating to iOS 18.5 on iPhone 15 Pro Max?

Similar questions