Updated iPadOS, important app is now missing content
Hello,
I just updated my iPad Pro (10.5 in) to 17.7.7.
Because my storage was almost full, I was asked if I was okay with the update process offloading some apps before updating, then it would update, and then put the apps back. I have done this many times before on both my iPad and iPhone, and I said okay as usual.
When the update process finished just now, I opened the anki app, and it was empty - it said welcome and was prompting me to “get started.” It’s like I’ve never used it before. My 4 profiles are gone, as are all the notes/decks. I’m confused because my iPad’s storage still shows that the app is using 27 GB, which is how much it was using before I updated.
I am slightly confused and quite miffed.
I have tried restarting my iPad twice, as well as offloading the anki app and redownloading it. I very much do not want to delete the app, which I assume will also delete the 27 GB of data that is being hidden somewhere (?).
Any advice is appreciated. This app is a complete necessity in order for me to study.
Thank you so much.
iPad Pro, iPadOS 17
