2024 Macbook Air keyboard and trackpad misbehaving
I have a 2024 Macbook Air running on 15.4.1 and its keyboard and trackpad are not working properly after only a few months' of use. Upgrading to 15.4.1 did not fix the problem.
The keyboard would type in capital letters when caps lock is not on, and it will default to typing out the symbol associated with each number key instead of the actual number. The trackpad won't perform the function I'd like it to perform. For example, instead of selecting one email in Mail, it will select multiple emails at the same time, and when I try to close a window, nothing happens. Instead of bringing up the cursor which would then allow me to type, clicking on the trackpad selects sections of text randomly.
The keyboard and trackpad would be working fine and then within a few minutes the problem would start. Then it would take about 1 to 3 minutes before everything reverts back to normal, only to have the cycle repeat itself.
Here's a video that illustrates the problem: https://youtu.be/VOkWLODahao
This problem renders my laptop unusable. Please help. Thank you.
MacBook Air (M3, 2024)