i keep getting charged 14.99 for Itunes which i havent subscribed for

Im every month I get charged 14.99 and on the description of the payment it just says “iTunes.com”

i don’t have any current subscription for anything related to iTunes and I can’t find anything on my phone to cancel the payment

iPhone 11, iOS 17

Posted on May 14, 2025 3:12 AM

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Question marked as Top-ranking reply

Posted on May 14, 2025 3:52 AM

First see if you can recognise the charge


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple Account to see a list of purchases.
  3. If you want to see family members' purchases, select the Apple Account button and choose a family member.
  4. To see the full receipt, including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. You can also view your Purchase History on your device.



If you still can't identify the charge

If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.


1 reply
Question marked as Top-ranking reply

May 14, 2025 3:52 AM in response to ChelsieAlmoradi

First see if you can recognise the charge


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple Account to see a list of purchases.
  3. If you want to see family members' purchases, select the Apple Account button and choose a family member.
  4. To see the full receipt, including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription. You can also view your Purchase History on your device.



If you still can't identify the charge

If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.


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i keep getting charged 14.99 for Itunes which i havent subscribed for

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