How can I get my iPad 3 battery repaired if it's failing but still shows 80% health?

I have a faulty battery issue with my iPad Pro 12.9 Gen 3. And Julius bar will not accept the repair stating the health of the battery is still within the 80%. I have showed with screenshots of the iPad shutdown, sometimes with 50% battery life restarts at 5% with charging cable on. It is clearly the battery issue that it’s not holding charge. And it’s ridiculous that Julius bar just shrugged off saying they cannot do anything as battery health is fine.



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iPad Pro

Posted on May 15, 2025 8:21 PM

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May 16, 2025 1:35 AM in response to Xylum4375

For practical purposes, in lieu of replacing the battery (or otherwise repairing) and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. If the exchange is solely for battery service, Apple may require the assessed battery health to be 80% or less.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

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How can I get my iPad 3 battery repaired if it's failing but still shows 80% health?

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