Ipad pro takes a while to charge and dies very quickly, sometimes even gives me wrong percentage numbers

So I have a iPad Pro 9.7 inch (pretty sure it’s 2016?) and it’s in cosmetically good condition but I’m assuming the battery must be extremely degraded because whenever I plug in the iPad, it takes a good amount of hours to reach 80% let alone 100% and then starts to die off slowly but then blasts off to dying within 2 hours of use. It also gives me extremely inaccurate percentage numbers by which I mean like it’ll be at 80%, I restart the iPad and it’s up to 95%, I put it to sleep and then it’s suddenly at 39%?? Should I replace the battery? I bought this iPad off eBay like a year and a half ago but I can’t contact the seller for any info so I ask those who can help me out to, well, help me out lol

Posted on Jul 29, 2024 10:15 PM

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Posted on Jul 30, 2024 5:22 PM

Those are almost identical symptoms I saw in my iPad 5 battery (2017) when it failed in 2021. Health was bouncing between mid-70s and the high 30s with about 850 cycles. Runtime from fully charged to shutdown averaged 13 minutes. Your battery is beyond help and requires replacement


The iPad repair page that LotusPilot links shows that Apple still performs battery service on 9.7-inch iPad Pros:



Based on my battery service experience for my iPad 5:


1) If available, use the "mail-in/ship-in" option to save a day on each end. Service does not happen in an Apple retail store but rather at a centralized refurbishment faculty.

2) Typically, Apple does not replace the battery in your device but rather ships you a fully refurbished device of identical specs but with a new battery and new outer shell.

3) Because of Item 2, you MUST make a full back-up of your old device before handing it over for service.

4) Apple will re-engrave a replacement device to match your old one, but that adds a few days to the process.


Using the ship-in option, I dropped my iPad a a USP Store on a Friday morning. Apple received it early Monday and I had a flawless refurb in hand before noon the following Wednesday. The replacement iPad has seen daily use since I received it on 2 January 2021.


It is your decision whether to repair or replace at this point.



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Question marked as Top-ranking reply

Jul 30, 2024 5:22 PM in response to AppleboyChris

Those are almost identical symptoms I saw in my iPad 5 battery (2017) when it failed in 2021. Health was bouncing between mid-70s and the high 30s with about 850 cycles. Runtime from fully charged to shutdown averaged 13 minutes. Your battery is beyond help and requires replacement


The iPad repair page that LotusPilot links shows that Apple still performs battery service on 9.7-inch iPad Pros:



Based on my battery service experience for my iPad 5:


1) If available, use the "mail-in/ship-in" option to save a day on each end. Service does not happen in an Apple retail store but rather at a centralized refurbishment faculty.

2) Typically, Apple does not replace the battery in your device but rather ships you a fully refurbished device of identical specs but with a new battery and new outer shell.

3) Because of Item 2, you MUST make a full back-up of your old device before handing it over for service.

4) Apple will re-engrave a replacement device to match your old one, but that adds a few days to the process.


Using the ship-in option, I dropped my iPad a a USP Store on a Friday morning. Apple received it early Monday and I had a flawless refurb in hand before noon the following Wednesday. The replacement iPad has seen daily use since I received it on 2 January 2021.


It is your decision whether to repair or replace at this point.



Jul 30, 2024 3:15 AM in response to AppleboyChris

Obtaining battery service for your 9.7" iPad Pro may be difficult - and being a device classified by Apple as "vintage", is perhaps unlikely to be a cost effective option:

Obtaining service for your Apple product after an expired warranty - Apple Support


You can check availability/eligibility for battery service - and associated cost for your country/region - here:

iPad Repair & Service - Apple Support


You might be well advised to consider replacing your aging iPad with a much newer model; even the current entry-level iPad10 will likely outperform your first generation iPad Pro.

Jul 30, 2024 3:08 PM in response to AppleboyChris

The discharge curve of lithium ion batteries is not linear as it ages. Lithium ion batteries typically reach End of Life around 5 to 6 years after manufacture. As the battery ages, the curve becomes less linear and has a quick drop off of capacity. Your battery and what you’re stating, match the typical performance of an EOL lithium battery.


Jul 30, 2024 9:19 AM in response to LotusPilot

Thanks for the response! and I actually own a ipad mini 6th gen that works wonders it’s just that you see, I’m trying to find out the root problem of the iPad Pro’s battery health. Kind of how iPhone shows you it’s battery health but since these iPads don’t have that feature, I’m trying to figure out if it’s a battery issue or even a software issue so that I can repair it myself as I’ve done many repairs in the past. If it’s a genuine battery degradation problem then I’d have no problem replacing it myself but if it were a software issue, then I’d probably go towards finding someone who’s certified to fix that problem. Thanks for responding back though!

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Ipad pro takes a while to charge and dies very quickly, sometimes even gives me wrong percentage numbers

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