jennifer-alexandra wrote:
I tried that and there is also no solution so where is the bug from IOS or did whatapp change this
The bug is in WhatsApp. Meta is well known for their poor user support, which is why contacting them for a resolution does not work. Sending the message to them about the bug is still important to make them aware, but you will most likely not get any kind of response. They do provide a Help Center for basic app usage, but it never includes information about bugs found in their software.
If you have your apps set to automatically update, you will notice a blue dot next to the WhatsApp icon to let you know it has been updated. If you do not automatically update your apps, you will need to go to the App Store to update it manually. It will require an update from Meta to resolve the problem.
The last update to WhatsApp was just yesterday, and it was one of the previous 10 updates in just the last month that introduced the bug that you are seeing. If you have not updated to the most recent version, do that now and if that update did not fix the bug, then you will have to wait for one that will. It does not appear that the updates are being tested in-house very thoroughly to check for bugs before they are released to their users with that frequency of updates being seen.
Android users say it doesn’t happen with them
Apps on different platforms use different code and are updated independently. An Android user can also have a bug in their version that does not show up in the iPhone version for that reason.