Unable to change country/region on Apple Account

I had moved from Australia to Indonesia and I want to change may country/region detail in my apple id details, but I can't do it and it says that I can't change my information with no further information. I don't know what to do, any suggestion? I have no apple fund and subscription



[Edited by Moderator]

MacBook Air 13″, macOS 13.5

Posted on May 21, 2025 1:02 AM

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1 reply

May 21, 2025 2:22 AM in response to tommykortel293

Have you followed all of the requirements in order to change your country or region?


What to do before you change your country or region

  • Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
  • Cancel any subscriptions that block a country or region change, and wait until the end of the subscription period. 
  • Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
  • Make sure that you have a payment method for your new country or region. See what payment methods you can use.
  • Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
  • After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.


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Unable to change country/region on Apple Account

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