Hello! Iphone se 2020. I encountered a problem, I can not turn off the "stolen device protection" function, because my finger was damaged. I have a password, access to the phone and mail. I also want to say that the iPhone se 2020 is my second phone, there is also an iPhone 11 pro, I do not know how this information will help. Thanks for your help!
[Re-Titled by Moderator]
iPhone SE, iOS 18
The whole point about stolen device protection is that you cannot access the security settings with only the passcode.
To avoid this happening in future, you should add all four fingerprints to your list ain touch ID and passcode settings.
The only way out of this is to make sure you back up your data or sync it to iCloud then wipe the phone in recovery mode ( AKA DFU) . Then set up the phone from new restoring the backup. SDP should not still be deployed but if it is you may have to recover the phone again and set up from scratch.
Back up iPhone – Apple Support (UK)
Recovery mode : If you can't update or restore your iPhone or iPod touch – Apple Support (UK)
Set up your iPhone or iPad – Apple Support (UK)
The whole point about stolen device protection is that you cannot access the security settings with only the passcode.
To avoid this happening in future, you should add all four fingerprints to your list ain touch ID and passcode settings.
The only way out of this is to make sure you back up your data or sync it to iCloud then wipe the phone in recovery mode ( AKA DFU) . Then set up the phone from new restoring the backup. SDP should not still be deployed but if it is you may have to recover the phone again and set up from scratch.
Back up iPhone – Apple Support (UK)
Recovery mode : If you can't update or restore your iPhone or iPod touch – Apple Support (UK)
Set up your iPhone or iPad – Apple Support (UK)
Sir
Same I am also facing same issue
"How can I disable Stolen Device Protection if Touch ID isn’t working but I have the passcode?"
Okay, thank you .
How can I disable Stolen Device Protection if Touch ID isn’t working but I have the passcode?
