My Apple Store purchase never showed up in my bank account

Hello, I’m a bit concerned over the fact last Wednesday the 14th I had purchased stuff on an online game from the Apple Store. Only about 10-11 dollars. I noticed that it said it was successful and I instantly got my in game stuff. When I check my bank statement it doesn’t show it at all. Not even a pending transaction. I looked at my apple account purchase history and it shows that it’s still pending over a week later. My payment method is still the same and up to date. I’ve purchased stuff before and no issues. It’s just this one transaction won’t go to my bank and it’s starting to worry me.

iPad, iPadOS 18

Posted on May 22, 2025 7:05 AM

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Posted on May 22, 2025 12:51 PM

Apple doesn't participate in the Apple Support Communities. -

No one here can help with this problem because we don't have access to your account details. To resolve the issue, speak to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple Support - Apple Support


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5


1 reply
Question marked as Top-ranking reply

May 22, 2025 12:51 PM in response to Wolfpack4405

Apple doesn't participate in the Apple Support Communities. -

No one here can help with this problem because we don't have access to your account details. To resolve the issue, speak to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple Support - Apple Support


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5


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My Apple Store purchase never showed up in my bank account

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